SEPTEMBER 2023
ATTENTION GRASSLAND RESIDENTS

Grassland Estates Board of Directors voted to return to a self-managed, hands-on, personal-approach community. Our community will no longer be managed by VCM, Inc.

Grassland Estates HOA has partnered with AppFolio Property Manager to bring you a new and improved Online Portal experience. The portal is 100% mobile and allows us to provide you with fast, responsive service.

With this new portal, you can:
 - Make payments online by eCheck (FREE) or Credit Card
 - Set up automatic payments to post automatically on the specified day
 - Submit Architectural Reviews
 - Track the real-time status of your maintenance request
 - Update Contact Information

Access the help page below to learn more about your new portal:

https://www.appfolio.com/help/owner-portal

 Getting Started:

The transition to your new Online Portal will begin very soon.
We will send you an activation link via email to make it easy to activate your new Online Portal and start using the new benefits.
If you have questions, please contact us at  or (432) 699-1604.
Addtionally, please email us your current email address and phone number to ensure you will receive an invite.

Members of the BOD and the Facility Manager will be on hand to anwer questions and help residents set up their accounts on
Tuesday, October 3, 2023 at the Clubhouse - 5800 Crowley Blvd. from 5pm - 7pm
COME ENJOY NATIONAL NIGHT OUT WITH US!

FOR THOSE WITH AUTOPAYMENTS OR A SCHEDULED FUTURE PAYMENT

Please note, due to this transition, any auto-payments or scheduled future payments you currently have will not be processed once our transition begins.
You wil need to log in to your new Online Portal and resubmit your financial information to set up auto-payments or to schedule a future payment. But please do not worry; we are here to help.
Grassland Estates BOD and the Facility Manager will be available to answer questions, help you set up payments, and give you information on our new and improved Online Portal.

Please Note: We wil send out dates very soon to let you know when the access to your existing portal will be disabled. We look forward to this opportunity to provide you with an excellent service experience!

Sincerely, 

GRASSLAND ESTATES BOARD OF DIRECTORS